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Video and Alarm
"NO Records Yet" Is Displayed When Viewing Video24/7 Continuous Recording SettingNo Alarms or Recordings After Setting Up?False Positives or False Negatives
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FAQsVideo and Alarm

No Alarms or Recordings After Setting Up?

What to do when no alarms or recordings are received after the setting is successful.

After the setting is successful, no alarms or no recordings are received?

It may be that the motion detection sensitivity setting is too low. Turn on the "Motion Detection" function in settings, and adjust the sensitivity value to more than 80 during both the day and night.

If you need further assistance, please contact Customer Support.

24/7 Continuous Recording Setting

How to set up 24/7 continuous recording on your camera.

False Positives or False Negatives

Causes of false alarms and missed detections in motion detection.